Shipping policy

Shipping Charges Policy

Due to our very low profit margins and our commitment to providing fair and affordable pricing, we are unable to offer free delivery at this time.

Shipping costs are charged separately and reflect the actual expenses involved in secure packaging, courier handling, and nationwide delivery.

We believe in pricing transparencyβ€”there are no hidden costs. Customers only pay what is necessary to ensure their order reaches them safely and on time.

This approach allows us to continue delivering genuine products without compromising on quality or increasing product prices.

Your understanding and support help us sustain our business and continue serving you with trusted products, honest pricing, and reliable service.

If you have any questions regarding shipping charges, please contact our support team before placing your order.


Delivery Areas

We deliver to all major cities and regions of Pakistan through our trusted courier partners.

If your location is not serviceable, our team will contact you immediately.


Order Confirmation

After placing your order, our support team will contact you via phone call or WhatsApp for confirmation.

Unconfirmed orders may experience delays.


Shipping Time

  • Standard Delivery: 3–7 business days

  • Processing Time: 1–2 business days

Note: Rural or remote areas may require additional delivery time. All delivery estimates exclude public holidays and courier delays.


Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Please ensure that someone is available at the shipping address to receive the parcel.


Tracking Information

Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp.

Tracking information may take a few hours to appear in the courier's system.


Incorrect Address / Failed Deliveries

Kingpin & Co. is not responsible for delays or losses caused by incorrect shipping details.

Please double-check your shipping address, phone number, and city before placing your order.

If an error occurs on our side, we will take full responsibility.


Damaged / Lost Parcels

If your parcel is damaged or lost in transit, please contact us immediately.

We will investigate the issue with the courier and send a replacement at no additional cost, provided the courier confirms the issue.


Multiple Items in One Order

All products will be shipped together, unless there is a stock or warehouse limitation.

If separate shipments are required, we will notify you in advance.


Returns & Exchanges

For information regarding returns or exchanges, please refer to our dedicated Returns & Refund Policy.


Contact Us

For any questions regarding shipping or delivery, please contact us:

πŸ“§ Email: official.kingpin.co@gmail.com

πŸ“ž Phone: +92 348 5916770

πŸ“ Address: Kohat Road, Peshawar, 25000, Pakistan