Shipping Charges Policy
Due to our very low profit margins and our commitment to providing fair and affordable pricing, we are unable to offer free delivery at this time. Shipping costs are charged separately and reflect the actual expenses involved in secure packaging, courier handling, and nationwide delivery.
We believe in pricing transparency—there are no hidden costs. Customers only pay what is necessary to ensure their order reaches them safely and on time. This approach allows us to continue delivering genuine products without compromising on quality or increasing product prices.
Your understanding and support help us sustain our business and continue serving you with trusted products, honest pricing, and reliable service.
If you have any questions regarding shipping charges, please contact our support team before placing your order.
DELIVERY AREAS
We deliver to all major cities and regions of Pakistan through our trusted courier partners. If your location is not serviceable, our team will reach out to you immediately.
ORDER CONFIRMATION
After placing your order, our support team will contact you via call or WhatsApp for confirmation. Unconfirmed orders may experience delays.
SHIPPING TIME
- Standard Delivery: 3–7 business days
- Processing Time: 1–2 business days
Note: Rural or remote areas may take slightly longer. All delivery timelines exclude public holidays and courier delays.
CASH ON DELIVERY (COD)
We offer Cash on Delivery across Pakistan. Please ensure that someone is available at the shipping address to receive the parcel.
TRACKING INFORMATION
Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp. Tracking may take a few hours to update in the courier’s system.
INCORRECT ADDRESS / FAILED DELIVERIES
Kingpin & Co. is not responsible for delays or losses caused by incorrect shipping details. Please double-check your address, phone number, and city before placing your order. If an error occurs from our side, we will take full responsibility.
DAMAGED / LOST PARCELS
If your parcel is damaged or lost in transit, contact us immediately. We will investigate the issue with the courier and send a replacement at no additional cost, provided the courier confirms the issue.
MULTIPLE ITEMS IN ONE ORDER
All products will be shipped together, unless there is a stock or warehouse limitation. If separate shipments are required, we will notify you in advance.
RETURNS & EXCHANGES
For return or exchange policies, please refer to our dedicated Returns & Refunds Policy page.
CONTACT US
For any questions regarding shipping or delivery, contact us:
📧 official.kingpin.co@gmail.com
📞 +92 348 5916770
📍 Kohat Road, Peshawar, 25000, Pakistan
